Hiring Company:
Royal Smart Limousine invites qualified candidates to apply for this position. We need smart candidates to represent our company in several location across UAE.
The ideal candidate will have good communication and customer service skills, is detail oriented, familiar with administrative task. Candidates applying must have 2+ years of experience in a similar position.
Main tasks and responsibilities:
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Assist customers in boarding the car
- Follow up on trip until completion; receive customer feedback
- Maintain extensive knowledge of our services and business
- Checking cars and drivers to ensure highest standard of cleanliness and service is maintained.
- Respond to chauffeur queries in a timely and accurate way, via phone, email or chat
- Work as a team and helping in all the activities
- · Follow up to the chauffeur complaints/queries/requests and emergencies
- Rechecking mails and updating mails
- Updating about trip details before 2 hours to chauffeurs
- Strict follow up with chauffeurs during the trip
- Making booking on web booker
- Posting ERP work on time
- Prepare necessary paperwork to distribute to the chauffeurs for schedule
Requirements:
- Ability to work outdoors
- Minimum 2 years Transport coordinator experience preferably in limousine or transportation sector
- Fluent in English.
- Basic data entry skills and familiarity with administrative duties
- Familiarity with MS office and basic computer skills
Job Type: Full-time
Salary: AED2,000.00 – AED2,500.00 per month
INTERVIEW LOCATION
At: SUBZERO GARRAGE, AL QUOZ INDUSRIAL AREA 3,NEAR BELHASA DRIVING SCHOOL
On: Monday, 21th December 2020
At: 9:00 AM to 4:00 PM
Upon arrival please contact 0547457852-Isthikar, 0527264317-joven or 0561779574 – Arif
Lastly, kindly bring with you tomorrow the following documents:
- Updated CV
- Colored passport copy
- Colored residence visa copy/ visit visa
- Educational Certificate
Job Type: Full-time
Salary: AED2,000.00 – AED2,500.00 per month
Experience:
- transport coordinator: 2 years (Preferred)
