Customer Service Representatives Walk in interview

We are urgently looking for Customer service Representatives who will be responsible for below Job Descriptions. All interested candidates are invited to attend a walk in interview at location shown below;

Job Descriptions:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
• Calling customers and asking them to pay their bills on time.
• Following up with customers to check if the bills are paid or not