Hiring Company: Spicetel General Trading LLC - Dubai
We are urgently hiring for Customer Service Representatives who meet below Job requirements and responsibilities. Candidates interested to join our team are invited for a walk in interview to further discuss their suitability for the position;
Job Requirements and Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Calling customers and asking them to pay their bills on time.
- Following up with customers to check if the bills are paid or not
Job Types: Full-time, Contract
Salary: AED2,000.00 – AED2,500.00 per month
WALK IN INTERVIEWS – SUNDAY 11.09.2021 @ 11 AM
Interview Location: Room no. 214, Shaikhna Mhara Al Qusais Building – Dubai – United Arab Emirates
Required – FEMALES ONLY (Sponsored Visa Preferred )
Feel free to contact me on 0525075686