Walk-in interview for Customer Service Representative/Call Center Agents

Hiring Company: AS UNIQUE HUMAN RESOURCES CONSULTANT Dubai

We are urgently hiring for Customer Service Representative/Call Center Agents. We invite all candidates who meet the below Hob requirements for a walk-in interview at location shown below:

Job Duties for this post will include:

  • Handling incoming/outgoing calls from Company
  • Greet Caller and note down all relevant details
  • Registering /Updating Complaints/Job Requests
  • Follow up on jobs for completion with site supervisor/Engineering/Site Manager
  • Dispatching all registered jobs and updating it in CAFM system.
  • Checking helpdesk mails for WEB/SMS/Email job request from customers.
  • Monitor the job portal for job requests from customers.
  • Monitor client specific applications for new jobs/requests
  • preparing Daily/Weekly/Monthly/Yearly Report
  • Carry out customer satisfaction survey as & when requested
  • Handling escalations and escalating when needed to the relevant department
  • Login/Logout according to the shifts Timing.

Job Types: Full-time, Permanent

Salary: Up to AED4,000.00 per month

Application Question(s): Available on Visit Visa/Available for immediate Joining?

WALK IN INTERVIEW FOR “Customer Service Representative/Call Center Agent” ON  31ST OCT 2021.

Walk-in interview Address: ASPIN COMMERCIAL TOWER, 3RD FLOOR, 304G, DUBAI-UAE

(Near Financial Center MS, Exit 2, )

Experience:

  • customer service in UAE: 2 years (Required)
  • Call center in Dubai: 2 years (Required)

Language: Fluent in English (Required)

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