Hiring Company: AS UNIQUE HUMAN RESOURCES CONSULTANT Dubai
We are urgently hiring for Customer Service Representative/Call Center Agents. We invite all candidates who meet the below Hob requirements for a walk-in interview at location shown below:
Job Duties for this post will include:
- Handling incoming/outgoing calls from Company
- Greet Caller and note down all relevant details
- Registering /Updating Complaints/Job Requests
- Follow up on jobs for completion with site supervisor/Engineering/Site Manager
- Dispatching all registered jobs and updating it in CAFM system.
- Checking helpdesk mails for WEB/SMS/Email job request from customers.
- Monitor the job portal for job requests from customers.
- Monitor client specific applications for new jobs/requests
- preparing Daily/Weekly/Monthly/Yearly Report
- Carry out customer satisfaction survey as & when requested
- Handling escalations and escalating when needed to the relevant department
- Login/Logout according to the shifts Timing.
Job Types: Full-time, Permanent
Salary: Up to AED4,000.00 per month
Application Question(s): Available on Visit Visa/Available for immediate Joining?
WALK IN INTERVIEW FOR “Customer Service Representative/Call Center Agent” ON 31ST OCT 2021.
Walk-in interview Address: ASPIN COMMERCIAL TOWER, 3RD FLOOR, 304G, DUBAI-UAE
(Near Financial Center MS, Exit 2, )
Experience:
- customer service in UAE: 2 years (Required)
- Call center in Dubai: 2 years (Required)
Language: Fluent in English (Required)