We are currently seeking experienced and energetic Front Desk Officers to join our growing operations. The successful candidate will undertake the following (included but not limited to):
- Ensure a smooth running of the daily operation of the branch
- Place, receive and route a high volume of local or international calls and direct calls and respond to inquiries
- Establish and maintain a good relationship with the customers
- Manage all types of inquiries within your capacity
- Update the internal/external contact lists on regular basis
- Promote the company packages and services
- Meet monthly sales targets by promoting sales and assisting customers with queries relating to the sale of items
- Greet and assist visitors and screen to control interruptions
- Welcome candidates cheerfully and inform concerned staff
- Announce the arrival of visitors/clients and schedule of students accordingly
- Provide back-up data as needed
- Arrange amenities as needed
- Arrange “callbacks” to protect boss’s time
- Provide back-up materials for callbacks
- Arrange the rooms for the teachers and students
- With relevant experience in “Sales” and able to meet “sales target”
- Suggests and contributes in policy & procedure making for the improvement of the Customer Service Department.
- Support in the development of the existing system to ensure upmost customer satisfaction.
Our ideal candidate will have the following experience and competencies:
- Minimum Diploma or Bachelor’s degree in Hospitality, Business Management or Administration
- Minimum two (2) years of relevant experience
- Relevant experience in a sales environment and strong client service orientation preferred
- Proficient in English – verbal and written
- Strong interpersonal and communication skills and ability to work effectively in a diverse community
- Strong IT systems knowledge – MS Word, MS Excel, MS Outlook, MS PowerPoint
- Maintains professional and pleasing body language
Walk in Interview for Female Africans only – Sunday February 9, 2020 at 9AM – 1:00PM @ Unit 1506, Mazaya Business Avenue Tower AA1, Dubai – UAE.
Job Type: Full-time
